Operation Israel, a U.S.-based nonprofit, has provided more than $7 million worth of supplies, medical equipment, and protective gear to IDF soldiers since Hamas launched the current war with its massacre of 1,200 people on Oct. 7, the NGO said on Thursday.

Since then, the organization has received requests from nearly a thousand IDF units and provided some 10,000 soldiers with a total of more than 50,000 items, including ceramic vests, ballistic goggles, and tactical gear together weighing over 66,000 pounds (30,000 kilograms).

The group works with IDF representatives to facilitate direct requests from combat units and then orders are placed through vetted suppliers.

“I received calls from friends who were drafted or volunteered to serve the country asking for equipment. I immediately took action. I knew what decisions needed to be made and how to fund-raise,” Vaxman, who worked as a paramedic during the First Intifada and helped victims of 9/11, added.

Operation Israel, which collects most of its donations from the United States and Europe, works directly with IDF commanders on the ground to identify the needs of soldiers. It then purchases the gear, ships it, and coordinates delivery.

“What sets us apart from makeshift organizations is that we found out all the regulations and all the customs [requirements] ahead of time. It changes every five minutes, but we are ahead of the game,” Vaxman said.

“Our deliveries were delayed on maybe three occasions since we started, but only because of changes in bureaucracy once the gear was already on the plane,” she added.

“At the beginning, we had about 100 volunteers working around the clock. We still have 40 to 50 volunteers active on a daily basis,” Vaxman said.

As talk of shifting to lower-intensity fighting emerges, Vaxman says her organization will expand its activities to help wounded soldiers recover and to readjust to civilian life.

“Several soldiers who were in touch with us were killed in action, which is very difficult because we formed a relationship with them. The next day we call, they don’t answer, and we see their names in the news,” Vaxman said.

“Others were severely injured. We stay in touch and address needs such as accessible housing, mental health and support in adjusting to life after the war. One minute they’re on the frontlines, and the next they are isolated at a hospital—it’s not easy,” she said.

By Amelie Botbol, JNS